FAQ’s ABOUT HOME BASED CARE
Welcome to our FAQ page! If you’re exploring home care services for yourself or a loved one, we understand it can feel overwhelming. Below, we answer the most common questions people ask about home-based care for the elderly and the infirm.
What is home-based care?
Home-based care refers to professional care services delivered in the comfort of your own home. This can range from personal care (like bathing, dressing, and mobility support) to nursing care, companionship, and help with daily household tasks.
Who can benefit from home care?
Home care is ideal for:
Elderly individuals who want to stay at home safely; People recovering from surgery or illness; Adults with chronic conditions like dementia, arthritis, or stroke aftercare; Individuals with disabilities or mobility challenges.
What services do home care agencies provide?
Services vary, but typically include:
Personal care (bathing, grooming, toileting); Medication reminders or administration; Meal preparation and feeding support; Companionship and emotional support; Mobility and transfer assistance; Light housekeeping and errands; 24-hour or live-in care (depending on need).
Are your caregivers trained and background-checked?
Yes. All of our caregivers are: trained in basic home care. They are carefully vetted with background checks and reference verifications. We take pride in our ongoing in house training program and carer support. Carergivers are regularly supervised and guided to ensure top-quality care.
How much does home-based care cost?
The cost depends on:
Number of hours per day or week. Whether it’s hourly, overnight, or 24-hour live-in care.
We offer personalized quotes after a free care assessment.
Do you provide home care in my area?
We currently serve families in the Cape Town area. Contact us to check if we can assist in your location.
Do you offer care for dementia or Alzheimer’s?
Absolutely. Our carers receive specialized dementia training and know how to support individuals with memory loss, confusion, and behavioral changes—while promoting safety and dignity.
How quickly can care start?
In many cases, care can begin within 24 to 48 hours after the initial consultation, especially in urgent situations. We aim to be flexible and responsive.
What’s the difference between home care and a nursing home?
Home care allows individuals to receive support while remaining in their own home, surrounded by familiar routines and loved ones. A nursing home requires relocation and involves communal living and institutional schedules.
Many families choose home care to promote independence, comfort, and quality of life.
What if we only need care for a few hours a week?
No problem! We offer flexible care plans—from just a few hours per week to full-time, live-in care. Care plans are tailored to your needs.
How do I get started?
Contact us for a consultation. We’ll schedule a home care assessment and we will match you with the right caregiver.
We’re here to guide you through every step—no pressure, no obligation.