The partners, Gill and Di, both worked as caregivers themselves in the UK. This was after graduating from university with social work and psychology degrees respectively. Having realised that South Africa had a number of nursing agencies, focusing mainly on the physical care of patients rather than the more holistic approach to care, they decided to open a home based care agency. The agency would offer their clients a service encompassing all the aspects of daily care, enabling them to remain comfortably at home. The partners started the agency in 1996 at a dining room table with a telephone and a car.
As the agency provided a much-needed service in the community, it grew and the partners soon required the assistance of more office staff.
(B.SOC.SCI. SOCIAL WORK HONS.)
Gill is a qualified Social Worker. She has worked in the UK as a carer, and as a Social Worker in Port Shepstone (Mbango Home Care) and Pietermaritzburg (PADCA)
Di has studied psychology and worked as a medical secretary, credit controller, admin officer, and as a caregiver herself in the UK.
(SRN,Mid) Grey`s Hospital.
Noreen is a registered nursing sister, who is certified in coma communication and aromatherapy. She keeps abreast of the many aspects of caring for clients in their own homes, with a particular interest in dementia care. Noreen does assessments, in order to assist families with decisions regarding the various care options available.
Is responsible for recruiting, interviewing and carefully screening our caregivers.
She coordinates staff training as well as seeing to employee relations, administrative policies, and support groups, nurturing a positive working environment.
co-ordinates the setting up of care and matching clients to caregivers.
She updates the schedules and is in constant touch with clients and caregivers. This is to ensure that caregivers have all the updated information required to perform their duties, as clients’ needs and medical conditions change.
assists with client visits and assessments.
She worked with hospice for seven years and is experienced with overseeing home based care.
(CSBFMIcba)(SA)) is registered with The Institute of Certified Bookkeepers (844464) as a Senior Bookkeeper.
Ashleigh prepares the client’s accounts and is responsible for the payroll and maintaining the books for the Agency.
is our consultant bookkeeper.
She comes into the office from the 15th of every month to assist Ashleigh and Ruline with client invoicing and payroll.